Shipping: We offer fast and reliable shipping options for all orders within Australia. Once your order is placed, please allow 1-2 business days for processing. After processing, delivery times typically range from 2-7 business days depending on your location.

International: Please allow 1-2 business days for order processing. Delivery times for international orders vary depending on your location. Typically, orders arrive within 2-4 weeks after processing. Thank you for your understanding and patience. If you have any questions, feel free to reach out to our customer support team.

Returns: At The Brow Technicians, we prioritise your satisfaction with our makeup products. Here's our returns policy:

Hassle-Free Returns: If you're not completely satisfied with your purchase, simply contact our customer service team within 30 days of receiving your order to initiate the return process.

Condition of Returned Items: All returned items must be in their original condition, unused, and in the original packaging.

Store Credit: Upon receiving your returned item, we will process a store credit for you to use towards future purchases.

Warranty: We offer a warranty on all our makeup products against defects in materials and workmanship. If you encounter any issues due to manufacturing defects, please reach out to us, and we'll gladly assist you in resolving the matter.
At TBT, your satisfaction is our utmost priority. We aim to ensure that every purchase meets your expectations. If you have any questions or concerns, please don't hesitate to contact us.